Privacy policy.

Introduction.

This policy describes how PETRA ENERGEO OIL TRADING L.L.C (“the Company”, “we”) collects, uses and protects the personal data of visitors to the petraenergeo.com website (“the Website”).

We are committed to protecting your privacy and only collect the data necessary to respond to your requests.

Data we collect.

When you use the contact form, we collect the following information:

• Full name, company and country;
• Email address and, if you provide it, phone number;
• Subject of your request, product concerned and message.

Purpose and legal basis.

This data is used solely to respond to your request (quote, partnership or any other enquiry). Processing is based on your consent, given when you submit the form, and on our legitimate interest in answering business enquiries.

Retention period.

Data sent through the contact form is kept for a maximum of 24 months after our last exchange, then deleted.

Recipients.

Your data is intended solely for the Company. It is never sold or rented. It may be processed by our technical providers (website hosting and email service) acting on our behalf and bound by confidentiality.

Your rights.

You can request access to, correction or deletion of your data, or object to its processing, by writing to contact@petraenergeo.com. We will respond within a reasonable time.

Cookies.

No tracking cookies are used by default. The Website only stores the information strictly necessary for its operation:

• NEXT_LOCALE (cookie): remembers the selected language (necessary);
• petra-consent (local storage): remembers your cookie choice for 6 months (necessary).
• Audience measurement and marketing tools: none active at launch. They would only be activated after your consent, which you can change at any time via “Cookie settings”.

Legal framework.

We process personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and, for visitors located in the European Union, with the General Data Protection Regulation (GDPR).

Changes to this policy.

This policy may be updated. The date of the last update is shown at the top of this page.